Privacy Policy

1. Introduction

Theios ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our productivity platform ("the Service"), including our web application, desktop application, mobile applications, and related services.

By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with these practices, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, profile picture
• Project Data: Projects, tasks, notes, conversations, and files
• Voice Data: Voice commands and recordings (with consent)
• Communications: Messages, feedback, support requests
• Payment Information: Billing address, payment method details

2.2 Information Collected Automatically

• Usage Data: Features used, interactions, time spent
• Device Information: Device type, operating system, browser
• Location Data: General location based on IP address
• Log Data: IP address, access times, error logs

2.3 Information from Third Parties

• Authentication Providers: Information from sign-in providers
• Integration Data: Data from connected services you authorize
• Payment Processors: Transaction status from Stripe

3. How We Use Your Information

• Providing and maintaining the productivity platform
• Processing voice commands and providing voice features
• Enabling project management and collaboration features
• Processing transactions and managing subscriptions
• Providing customer support
• Improving the Service and developing new features
• Detecting and preventing fraud and abuse

4. Voice Data Processing

When using voice features, you acknowledge that:

• Voice commands are processed to provide voice-controlled features
• Voice data may be temporarily stored for processing
• You can disable voice features at any time in Settings
• Voice recordings may be used to improve speech recognition (with consent)

5. Data Sharing

We may share your information with:

• Service Providers: Clerk (auth), Stripe (payments), Convex (database)
• Collaborators: Team members in shared projects (with your permission)
• Integration Partners: Third-party services you connect
• Legal Requirements: When required by law

6. Data Security

• Encryption: Data encrypted in transit and at rest
• Access Controls: Strict authentication and authorization
• Regular Audits: Continuous security monitoring
• Backup: Regular data backups for disaster recovery

7. Your Rights

You have the right to:

• Access and export your personal data
• Correct inaccurate information
• Delete your account and associated data
• Opt-out of marketing communications
• Disable voice features

To exercise these rights, contact us at privacy@theios.ai

8. Contact Us